Quality Management

We always strive for excellent service! Your support is indispensable to us in every step of the market!

Customer service standardization

Companion ensures accurate response from customer inquiries to delivery, and develops detailed customer service processes and standards to meet customer needs and improve satisfaction.

Product development standardization

Companion follows a standardized development process to ensure that the product design is scientific and reasonable. Through review, verification and validation, ensure that the product design meets the high quality requirements.

Production process standardization

Companion emphasizes production process management, establishes detailed plans and work instructions to ensure stable and controllable production. Strictly follow the manufacturing process, monitor and evaluate the production process to guarantee product quality.

Production process optimization

Companion introduces advanced equipment and technology continuously, improves production processes, reduces errors and waste, enhances product performance and competitiveness.

Problem analysis&resolution

Companion conducts in-depth analysis of production issues, identifies root causes and develops solutions. Through continuous improvement, eliminate the hidden quality risk, to ensure the product quality is stable and reliable.

Full process traceability&analysis

Establish a full traceability system to monitor and record each process. Utilize data analysis to identify potential issues and take measures to ensure traceable and controllable product quality.

Customer service standardization

Product development standardization

Production process standardization

Production process optimization

Problem analysis and resolution

Full process traceability and analysis

ISO9001

As a core component of the electronic communication industry, effective quality control is the cornerstone and guarantee of everything we do to meet clients' demands and expectations. We strive to implement ISO9001 policies and standardize the entire process, from the initial inquiry to product and service delivery.

•Provide stable and reliable products and services for customers, partners, employees, and all stakeholders.
•Focus on optimizing processes, reducing errors, improving efficiency, and maintaining high-quality standards at every stage.
•Maintain transparent and open quality management processes to ensure timely communication and information sharing.
•Continuously evaluate our quality management system, identify areas for improvement, and pursue higher quality goals.
•Strictly adhere to and certify that we comply with the principles and requirements of ISO9001.

ISO14001

We are dedicated to contributing at EHS programs, simulta-neously with achieving our solid and innovative developing.

• Provide safety environment for clients, communities, staff, vendors and visitors
• Keep reduction target of energy usage and waste generation
• Open communication at EHS works
• Keep evaluation andimproving
• Keep implement of EHS policies

ISO13485

As an important participant in the medical device industry, quality management is our core principle. We actively implement the requirements of ISO13485, strictly controlling every stage from product design and development to production and after-sales service to ensure safe and high-quality medical device products for users.

•Provide high-quality and reliable medical devices for patients, medical staff, and users
•Focus on optimizing the production process, reducing risks, and improving quality to meet high standards
•Keep openness and transparency in quality management, communicate quality information timely
• Continuously evaluate the quality management system, improve constantly

High-tech enterprise recognition

The certification of high-tech enterprise is one of key qualifications and plays a vital role in Companion's innovation-driven development. We strive to promote scientific and technological innovation,, fully demonstrating the extraordinary charm of high-tech from R&D to production and market expansion.

• Provide innovative and high-value-added products and services for the market and customers
• Focus on developing new technologies, applying new achievements, and enhancing product performance to lead the industry
• Continuously evaluate the company's innovation ability and potential, and constantly improve the innovation system to enhance core competitiveness
• Strictly abide by and prove that we follow the requirements and standards of high-tech enterprise certification